with Encouragement Speaker Derrick Hayes
Fay Salgado, the Chief Executive Officer (CEO) of Fay Salgado Home had a vision that truly came to life after traveling the country with her husband Richard “Big Daddy” Salgado, speaking with countless athletes, front office people, management, entertainers and business men and women, that the need for an all-inclusive, professional relocation and organizational service became apparent. To fill that need, Fay launched Fay Salgado Home LLC and today I interview Fay through the word RELOCATE to give you a unique perspective on how to stay great when you move from state to state.
R is for Reason: Why did you want to start a home and relocation business?
I was a former hockey wife for 9 years and this is what has made this journey easy for me. I moved twice a year during trades, minor leagues to the pros and back. Having to move to Canada every summer during the off season with two children in tow gives me the inside track to identify with athletes, families and especially their significant other with constant life changes in every scenario.
E is for Experience: What expertise do you bring to the table that makes your vision able?
We have a team of experts that we built relationships with over the past 20 years. Rather it be real estate brokers, shipping or insurance to risk management we know and trust our team members with our clients.
L is for Learn. After you started this venture what do you know now that you didn’t know before?
Building clientele isn’t just about your expertise. It’s about having a relationship of trust which leads to another client. This takes time to formulate especially working with celebrities and their families.
O is for Opportunity. Where do see yourself through this business in years to come and are there other untap markets in the relocation industry?
I recently started developing “Salgado Home Collection” and my goal is to launch our candle collection for the 2016 Holiday season and help support Brain Aneurysms awareness by giving a percentage of sales to a charity. After the launch … honesty my vision has no end. With passion and drive the Salgado Home Collection will lead where God wants it to be.
C is for Caution. What are obstacles that people who have to move face and how does your company provide solutions to their problems?
In life we all have obstacles rather it be a divided family, a loss of a family member, joining two families in one home, divorce, financial woes, job relocation, life insurance or health insurance and it always something and somewhere down the line that we all have to identify with one or more of these scenarios.
My services provide comfort for their situation that can or could be over whelming at that time of their move. I guess I kind of look at it as “Every thing will be ok” and there is no better feeling. Example: When of one of my client has insurance needs I refer them to Richard Salgado of www.coastaladvisorsllc.com who has a credible name in name in the industry “Big Daddy” that most know and feel confident with his risk management services. Our network also extends to our clients when they have housing or development needs and we connect them with Elite Real Estate Brokers.
A is Aware. If someone has never moved before and especially not coast to coast what are some other things that they need to be aware of before contacting a company that does what you do?
Anytime you’re doing business with a company you are not familiar with there will always be some sort of risk factor. The first question I would ask is if the company is insured and bonded. If your dealing with an estate, I would ask how much their company is bonded for to make sure it can cover the value of your move and assets. If hiring outside sources to come into your home to organize, make sure they to are insured and bonded. Injuries do happen, things break and you don’t want to find yourself in a situation that could lead you to a lawsuit.
If you’re not buying and renting when you are moving into your next home make sure you always research who you’re renting from. Do background work on the home to make sure the property is not under foreclosure or prior law suits with other tenants. If you’re working with a management company that is locating a rental for you, it’s not usually their responsibility to research public records and investigate past history. The other advice would be to research your community, value of homes and schools.
T is Time. How long does it normally take to help someone move coast to coast and why is this the right time to be in business?
Each client has different needs and services required so to put a time line on a job is almost impossible. We treat our clients like family and a job is never done until they feel the comfort with our service. This is the main reason why I love to book in advance and work with exclusive clientele throughout the sports industry. Each subcontractor signs a nondisclosure contract to assure our clients privacy
E is for Excellence. How important is greatness and what do you want others to say once you have their move out if the way?
I want my clients to say, ummmm nothing and to just see them with a honest pure smile is good enough for me. It’s a great feeling to see a happy home and know I was a part of the process.
What else would you like to mention before we go?
Fay Salgado Home is an insured and bonded company that has clients in the NFL & NHL and for more information people can go to www.faysalgadohome.com
Derrick Hayes is known as the Encouragement Speaker and is available for speaking engagements and Derricknym signings at meetings, conferences, and events. Please visit http://www.DerrickHayes.com email info@DerrickHayes.com or call (706) 615-1662 to book Derrick Hayes now.